Frequently asked questions

Your AI Relevance Score is a 0–100 number that measures how visible your business is on AI platforms. We ask ChatGPT, Gemini, and Claude the questions your customers actually ask in your category (for example, “who's the best plumber in Austin?”), check whether your business is mentioned in the answers and how positively, and turn that into one clear score you can track month over month.

Every month we run a set of real customer-style questions about your category through ChatGPT, Gemini, and Claude, with web search enabled so the models draw on live information. We then detect whether your business name, aliases, or website domain appear in each answer, how favorably the answer describes you, and combine the results into a 0–100 score with a per-platform breakdown.

ChatGPT (OpenAI), Gemini (Google), and Claude (Anthropic) — the three AI assistants customers most often turn to for recommendations today. If a new platform becomes significant, we plan to add it over time.

Our scanner crawls your website — homepage plus pages like About, Services, Contact, FAQ, and blog — and runs it against a checklist of things AI assistants and their sources look for: structured data, consistent name/address/phone information, clear service descriptions, contact details, customer reviews and testimonials, FAQ content, and more. The result is a prioritized fix-it plan of concrete changes, ranked by how much they're likely to help.

Once a month. Each month you get a fresh measurement, a per-platform breakdown, and a trend line so you can see whether your AI visibility is improving — and exactly which changes moved the needle.

Vextrail is a month-to-month subscription in USD — no contracts, cancel anytime. The AI Relevance Report is $79/month: your monthly measurement across ChatGPT, Gemini, and Claude, your 0–100 score with a per-platform breakdown, and a prioritized fix-it plan. Complete AIO Management — where we execute the fix-it plan for you — starts at $499/month. See the Pricing page for full details.

When customers ask an AI assistant for a recommendation in your category, it typically names just a handful of businesses. If you're not in that answer, you're not in the consideration set at all. Vextrail tells you exactly where you stand on each platform and gives you a prioritized plan — fix these pages, add these signals — so you get mentioned more, and more positively. More mentions in AI answers means more customers choosing you.

Yes. Vextrail works for any business customers ask AI about: plumbers, electricians, law firms, restaurants, SaaS tools, retailers, healthcare providers, real estate agents, and more. We build the question set around your specific category and location.

We collect the basics needed to run your measurement: your business name, website domain, email address, and industry. We use that information to ask the right questions about your category, to scan your website, and to deliver your monthly report. We don't sell your data, and we don't share it beyond the third-party APIs (OpenAI, Google, and Anthropic) we call to run your measurements. See our Privacy Policy for the full picture.

Yes. Both offers are month-to-month. The AI Relevance Report ($79/month) can be cancelled anytime before your next billing cycle — you keep access until the end of the current billing period. Complete AIO Management (from $499/month) requires 30 days' written notice (email or our contact form counts). No cancellation fees, no retention calls.

No. Running the measurements is our job. We use our own access to the platforms' APIs and handle all the technical setup — you just give us your business name, website, and industry, and we do the rest.

Join the waitlist. Early-access members get first access to their AI Relevance Score, priority onboarding, and early-access pricing before we open to everyone. We'll email you when your spot is ready.